• Goal 1: Identify patients correctly:
  • It’s about the certification that a person receiving care is really the one who needs to receive care. It’s simple doesn’t it? No, not that simple. A person may look like the one next to the bed having the same name and sometimes even the last name. The protocol says it is mandatory to check with the patient and either on their identification bracelet the two identifiers: full name and date of birth. Repeating the procedure with each time new medication is provided or new exams, among others interventions.
  • Goal 2: Improve effective communication:
  • Have you ever tried to play Broken Telephone?
    Communication within a hospital can not be like this joke and all information must be written and read between shifts or sectors.
  • Goal 3: Improve the safety of high-alert medications:
  • Do you take any medications? Will you take any dose during your hospital stay? Will any medications be interrupted? Like your anticoagulant or your medicine for pressure ?! Yeah! The prescription drug during the patient hospitalization is like an orchestra. The coordination of all medications during your hospitalization should be performed by your doctor and you should know what you receive. The focus of this protocol regards some medications called high vigilance drugs because this kind of medicines, if not properly administered, can generate serious harm.
  • Goal 4: Ensure Safe surgery:
  • Before any plane takes off, there is a check of every instruments and destination. If that doesn’t happen the plane does not take off. Its the same when we talk about a surgery no matter the risk! Every surgery should have a checklist to identify the correct procedure, the right patient, whether all the equipment are working and which side the procedure should be performed (the side should still be painted with the patient awake).
  • Goal 5: Reduce the risk of health care associated infections:
  • When you visit a newborn, what do you do? Sanitize your hands with alcohol gel, don`t you? Yes, with a hospitalised person, it must be the same. One of the most common complications in a hospital environment is infection. The infection can be caused by taking care with operative wounds, handling with probes and drains between others. One simple way to prevent such infections is to hygienize the hands, usually with alcohol gel on the bedside before touching the patient.
  • Goal 6: Reduce the risk of patient harm resulting from falls:
  • People are usually more ou less fragile during hospitalization. They may be dizzy, that is, at risk get hurt resulting from falls. Or they may be bedridden with loss of movement. For better care, patients should be evaluated and identified according to their risk and they must receive guidelines and care for falls prevention. In Brazil, the Ministry of Health still points to the care of the patient so that there are no injuries, or the so-called bedsores, evaluating the change of position at regular intervals, with the support of the health care team.